
A step-by-step guide for foreign residents and investors on accessing their electronic invoices through e-Devlet and the GIB system
If you are a foreign national living, working, or doing business in Turkey, you may have encountered a situation where a company issued you an invoice electronically but you never received a paper copy. This is increasingly common in Turkey, where e-Archive invoices (e-Arsiv Fatura) have become the standard format for electronic billing between businesses and individuals.
For foreign nationals in Turkey, accessing these invoices can be confusing. The process depends on whether you have a residence permit, a Turkish tax identification number, or both. This guide explains exactly how the system works, what you need to access your invoices, and what your legal rights are in relation to invoices issued in your name.
An e-Archive invoice is an electronic invoice issued by a taxpayer registered in Turkey's electronic invoicing system. It is a legally valid invoice equivalent to a paper invoice and carries the same legal weight. The issuer transmits the invoice electronically to the Turkish Revenue Administration (Gelir Idaresi Baskanligi, GIB), which archives it and makes it accessible to the recipient.
From a legal standpoint, an e-Archive invoice issued to you is a document that:
Answer-first: An e-Archive invoice issued to you in Turkey is stored in the Turkish Revenue Administration (GIB) system. As a foreign national, you can access it either through e-Devlet (if you have a residence permit) or directly through the GIB's taxpayer portal using your Turkish tax identification number. |
The method you use to access your e-Archive invoices depends on your legal status in Turkey. There are two main routes:
Your Status in Turkey | Access Method | Portal |
Foreign national with a valid residence permit (ikamet izni) | e-Devlet (Digital Government Gateway) | |
Foreign national with a Turkish tax identification number (vergi kimlik numarasi) but without a residence permit | GIB Interactive Tax Office (Interaktif Vergi Dairesi) |
We explain each method in detail below.
e-Devlet (pronounced 'ay-devlet') is Turkey's digital government gateway, available at turkiye.gov.tr. It provides access to a wide range of government services, including the ability to view e-Archive invoices issued to you. Foreign nationals who hold a valid Turkish residence permit can register for and use e-Devlet.
3.1. The Residence Permit Requirement
To access e-Devlet as a foreign national, you must have a valid Turkish residence permit (ikamet izni). The residence permit number, which begins with the digit 9, serves as your foreign national identification number in the Turkish system.
Important e-Devlet access requires a valid, currently active residence permit. If your residence permit has expired, or if you have never obtained one, you cannot access e-Devlet through the standard foreign national login route. In that case, you should use the GIB system described in Method Two below, provided you have a Turkish tax identification number. |
3.2. How to Register for e-Devlet as a Foreign National
To register for e-Devlet with your residence permit, follow these steps:
3.3. Alternative Login Methods
In addition to the e-Devlet password obtained from PTT, the following login methods are available where applicable:
For most foreign nationals, the PTT-issued password is the most straightforward option.
3.4. Viewing Your e-Archive Invoices Through e-Devlet
Once logged in to e-Devlet, follow these steps to access your e-Archive invoices:
e-Archive invoices on e-Devlet are displayed in real time from the GIB's archive. An invoice that was issued to you as recently as today should be visible in the system. If an invoice is not visible, it may not yet have been uploaded by the issuer, or it may have been issued against an incorrect identification number. In either case, you should contact the issuing company. |
If you do not have a Turkish residence permit but you do have a Turkish tax identification number, you can access your e-Archive invoices directly through the Turkish Revenue Administration's Interactive Tax Office (Interaktif Vergi Dairesi), available at ivd.gib.gov.tr.
4.1. What Is a Turkish Tax Identification Number?
A Turkish tax identification number (vergi kimlik numarasi) is a 10-digit number issued by the Turkish tax authorities. Foreign nationals who have financial dealings in Turkey, such as opening a bank account, purchasing property, or running a business, are typically required to obtain a tax identification number even if they do not hold a residence permit.
If you are unsure whether you have a Turkish tax identification number, you can check by visiting any Turkish tax office (vergi dairesi) with your passport, or by calling the GIB's customer service line.
4.2. How to Access the GIB System With Your Tax Identification Number
From Our Practice We regularly assist foreign national clients who need to retrieve historical e-Archive invoices for tax, legal, or administrative purposes but who have difficulty navigating the GIB system in Turkish. Where language is a barrier, or where there are complications with the account registration, we can assist with the retrieval process or liaise with the relevant tax office on the client's behalf. |
A situation that arises in practice, particularly for foreign nationals, is where an invoice has been issued against an incorrect identification number. This can happen where:
Where an invoice does not appear in your e-Devlet or GIB account, it is worth first confirming with the issuing company what identification number they used. If the number is incorrect, the company must issue a corrected invoice.
Under Turkish tax law, an e-Archive invoice issued with an incorrect recipient identification number is not legally attributed to you and cannot be used for your accounting or tax purposes. The issuing company is responsible for correcting the error.
6.1. An e-Archive Invoice Is a Legally Valid Document
Under the Turkish Tax Procedure Law (Vergi Usul Kanunu, VUK) and the GIB's communiques on electronic documents, an e-Archive invoice has the same legal validity as a paper invoice. You are not required to have a paper version. The electronic invoice stored in the GIB system is the original, and a printed version is considered a copy of it.
6.2. Your Right to Receive an Invoice
Under Turkish tax law, any commercial or service transaction generates a legal obligation on the part of the seller or service provider to issue an invoice. This obligation applies regardless of whether the buyer is a Turkish citizen or a foreign national. If a company has issued goods or services to you and has not issued an invoice, you have the right to request one.
6.3. Storage and Access Period
e-Archive invoices are stored in the GIB system and accessible to the recipient for a period of ten years. This means that invoices issued to you in previous years remain accessible through e-Devlet or the GIB portal, provided you have the correct access credentials.
6.4. Using e-Archive Invoices for Legal and Administrative Purposes
Foreign nationals in Turkey frequently need to produce invoices for the following purposes:
In all of these contexts, the e-Archive invoice stored in the GIB system is the authoritative document. A download from the system is accepted as a valid copy for official purposes.
Problem | Likely Cause | Solution |
Invoice not visible in e-Devlet or GIB | Invoice not yet uploaded by the issuer, or issued against the wrong ID number | Contact the issuing company to confirm the ID number used and request re-issuance if incorrect |
Cannot log in to e-Devlet | e-Devlet password not obtained, expired, or mobile verification number not registered | Visit a PTT branch to obtain or reset your password; update your mobile number at PTT or through the system |
Cannot log in to GIB (ivd.gib.gov.tr) | Tax ID password forgotten or account not activated | Call GIB customer line 189 or visit any tax office (vergi dairesi) with your passport |
Residence permit has expired and e-Devlet access is lost | e-Devlet requires an active permit | Use the GIB system with your tax ID number instead; simultaneously, renew your residence permit |
Invoice shows incorrect name or address | Company entered your details incorrectly | Contact the issuer and request a cancellation and re-issuance of the corrected invoice |
Invoice is in Turkish and you cannot read it | All Turkish invoices are issued in Turkish by law | Request an unofficial translation or ask us to assist with review |
No. The standard e-Devlet login for foreign nationals requires a valid Turkish residence permit, as the 11-digit identification number beginning with 9 on the residence permit card is the login credential. If you do not have a residence permit, you should use the GIB Interactive Tax Office at ivd.gib.gov.tr with your Turkish tax identification number instead.
You obtain your e-Devlet password from any PTT (post office) branch in Turkey. You must bring your valid residence permit card and your passport. The PTT officer will verify your identity and issue you a sealed envelope containing your password. The process takes only a few minutes.
Yes. You can access your e-Archive invoices through the GIB Interactive Tax Office at ivd.gib.gov.tr using your tax identification number. This route is available to foreign nationals who have obtained a tax ID for property, business, or banking purposes but who do not hold a Turkish residence permit.
There are two main reasons. First, the issuing company may not yet have uploaded the invoice to the GIB system. Under Turkish regulations, issuers have a specific time window for uploading e-Archive invoices. Second, the invoice may have been issued against a different identification number than the one associated with your e-Devlet account. Contact the issuing company to confirm which ID number they used and request a correction if necessary.
Yes. An e-Archive invoice downloaded from the GIB system or from e-Devlet is the legally valid version of the invoice. It is equivalent to the original paper invoice and is accepted for tax, accounting, legal, and administrative purposes.
e-Archive invoices are stored in the GIB system for ten years and are accessible to the recipient throughout this period. You can filter by date range when searching, so you can retrieve invoices from any year within the ten-year window.
Contact the issuing company and inform them of the error. They are legally required to cancel the incorrectly issued invoice and issue a corrected one. An invoice issued with incorrect recipient details cannot be used for your official purposes until it is corrected. If the company refuses to cooperate, we can advise on the available legal remedies.
Accessing e-Archive invoices in Turkey as a foreign national is straightforward once you understand the system. The key distinction is between two access routes: e-Devlet for those with a residence permit, and the GIB Interactive Tax Office for those with a tax identification number but without a permit. Both systems allow you to view, download, and print all invoices issued to your identification number, covering up to ten years of history.
If you are experiencing difficulty accessing your invoices, if an invoice has been issued incorrectly, or if you need assistance navigating the Turkish tax or electronic documentation system, the team at Bayraktar Attorneys is available to assist.