Unwanted calls from 0850 numbers have become an increasing nuisance for many residents and visitors in Türkiye. Often used for telemarketing, scams, or unauthorized commercial activities, these numbers may also be associated with cybercrimes, including phishing, identity theft, and financial fraud. In this comprehensive guide, Bayraktar Attorneys outlines both how to block these numbers and how to pursue legal remedies under Turkish law when your peace, privacy, or property are threatened by digital or phone-based misconduct.
What Are 0850 Numbers?
0850 numbers are special telephone numbers used in Türkiye. They are generally assigned to call centers, customer support units, or marketing firms. While some legitimate businesses use 0850 lines, many individuals receive unwanted or fraudulent calls through these numbers, prompting legal and technical responses.
How to Block 0850 Numbers
1. Blocking via Phone Settings
For Android Users:
Open your call log and locate the 0850 number.
Tap “Block” or “Mark as Spam.”
For iPhone Users:
Tap the “i” icon next to the number in your call history.
Select “Block this Caller.”
2. Blocking via Mobile Operators
Turkcell, Vodafone, and Türk Telekom offer spam call filtering services. Contact your mobile service provider’s customer support to activate their unwanted call protection features.
3. Using Third-Party Applications
Apps such as Truecaller and Call Blocker can automatically detect and block known scam or marketing numbers. These apps update their databases frequently, giving you extra protection.
How to Report 0850 Numbers and Digital Threats in Türkiye
If you're receiving repeated, threatening, or fraudulent calls from an 0850 number or experiencing any type of cybercrime, several official complaint channels are available:
1. E-Government Platform: TİSS
Via the e-Devlet portal, you can file a complaint with the Commercial Electronic Message Complaint System (TİSS) for unauthorized advertising or commercial calls.
2. BTK Complaint Platform
You may submit a formal complaint to the Information and Communication Technologies Authority (BTK):
Visit BTK’s website.
Go to “Communication Services Complaint” section.
Provide call records, screenshots, and other evidence.
3. Consumer Arbitration Committee
If the 0850 number is linked to a commercial transaction or misleading offer, you can file a complaint with your district’s Consumer Arbitration Committee, including relevant invoices or contracts.
4. Filing a Criminal Complaint with the Prosecutor’s Office
If the call involves threats, harassment, or attempted fraud, visit the Chief Public Prosecutor’s Office and submit a criminal complaint. Bring:
A written petition describing the incident.
Call records, screenshots, or relevant evidence.
Legal Ground: Disturbance of Personal Peace (TCK Article 123)
Under Article 123 of the Turkish Penal Code (TCK), disturbing someone's peace and tranquility is punishable by 3 months to 1 year imprisonment or a judicial fine. Repeated calls from 0850 numbers designed to harass, deceive, or coerce may fall under this provision, particularly when they interfere with daily life.
What Is a Cybercrime in Türkiye?
Cybercrime refers to any illegal activity committed using or targeting computers, mobile phones, or digital networks. Common cyber offenses include:
Unauthorized Access to IT Systems (TCK 243)
Data Destruction or Modification (TCK 244)
Credit Card Fraud (TCK 245)
Use of Malware or Hacking Devices (TCK 245/A)
Phishing and Internet Scams (TCK 158/1-f)
Online Threats, Harassment, and Defamation (TCK 106, 125, 134)
Identity Theft or Illegal Data Collection (TCK 135–136)
These offenses may carry prison sentences ranging from 1 year to over 7 years, depending on the method, damage, and intent.
Where and How to Report Cybercrime
1. Public Prosecutor’s Office
Submit a criminal complaint petition with a detailed description of the incident, supported by evidence such as:
Screenshots
URLs
Chat logs or emails
Bank transaction records
2. Cybercrime Units in Police or Gendarmerie
You may also report the incident to cybercrime divisions of the General Directorate of Security or Gendarmerie.
3. BTK and CİMER (Presidency Communication Center)
If you suspect illegal content or a scam website, you can submit reports through BTK’s ihbarweb.org.tr or CİMER, which forwards complaints to relevant institutions.
Tips for Protecting Yourself from 0850 Spam and Cybercrime
Do not share personal information over unknown calls or suspicious websites.
Record call logs and take screenshots to preserve evidence.
Regularly update passwords and activate two-factor authentication (2FA).
Install antivirus software and keep your devices up-to-date.
Use trusted platforms for online shopping and transactions.
Be cautious of fake social media accounts, phishing links, and unsolicited job offers.
Frequently Asked Questions (FAQ)
Are 0850 numbers paid calls?
Yes. The person receiving the call typically pays the per-minute fee, not the caller.
Can I fully block 0850 numbers?
It is difficult to block all of them permanently, but most known numbers can be filtered through apps or operator services.
Can I report spam calls to the police?
Yes. Especially when the call includes threats or scams, you can file a criminal complaint with law enforcement or the public prosecutor.
How long does a cybercrime investigation take?
It varies. Preliminary investigations may take weeks to months depending on the complexity, digital evidence, and international cooperation if needed.
Conclusion
Whether you are constantly bothered by 0850 numbers or have been a victim of cybercrime, you are not without options. Türkiye offers many legal solutions, complaint procedures, and digital safety tools. However, the legal process can be complicated, especially when it comes to proving harm, saving evidence, or dealing with government offices. Bayraktar Attorneys provides full legal support to help you file complaints, defend your rights, and seek justice in both real-life and online situations.
